50,000 ₨

Job Detail

Typical duties include:

• The installation and configuration of computer systems.
• Going through call logs to determine if there are any patterns/trends developing.
• Delivering service and support to end-users.
• Gathering and using customer details before evaluating and analysing the symptoms of the issue.
• Diagnosing and solving technical issues.
• Redirecting problems to the appropriate resource when necessary.
• Staying up to date with changes and updates in a company’s systems.
• Use of computers and designated tracking software in order to process and record calls.